Terms of Service

Effective Date: January 2, 2026

1. Agreement to These Terms

By accessing or using the Service, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.

If you are using the Service on behalf of a business or other entity, you represent you have authority to bind that entity, and "you" includes that entity.

2. Not a Law Firm; No Legal Advice; AI Limitations

ClauseInk is not a law firm. ClauseInk does not provide legal advice. The Service may include AI-assisted drafting, rewriting, or suggestions. AI outputs may be inaccurate, incomplete, outdated, or inappropriate for your situation. You are solely responsible for reviewing, validating, and deciding whether to use any output. You should consult a qualified attorney before relying on any document for legal purposes.

3. Eligibility

You must be at least 18 years old (or the age of majority where you live) to use the Service.

4. Accounts and Authentication

You must create an account to use certain features. Authentication is handled via third-party providers (such as Clerk). You agree to provide accurate information and keep your account secure. You are responsible for all activity on your account.

We may suspend or terminate accounts for violations of these Terms or to protect the Service or users.

5. Plans: Free Tier vs ClauseInk Pro

Free Tier Restrictions

The Free tier is intentionally limited. On the Free tier:

• Copy/paste is disabled
• Exports are disabled (including PDF and DOCX exports)

We may change Free tier limitations over time.

ClauseInk Pro

ClauseInk Pro includes additional features, including exports and enhanced functionality (as described in the product).

6. Subscription Billing, Auto-Renewal, and Pricing

Pricing

• Monthly: $20 USD per month
• Yearly: $210 USD per year

Prices may change; changes apply prospectively and we will provide notice as required by law.

Auto-Renewal

Subscriptions auto-renew until canceled. You authorize us (and our payment processor, Stripe) to charge the payment method on file at each renewal.

Payment Processor

Payments are processed by third-party payment processors (including Stripe). Your use of payment services is also subject to Stripe's terms.

7. Refund Policy (30 Days)

We offer a 30-day refund policy for first-time purchases of ClauseInk Pro, subject to these conditions:

• The refund request must be made within 30 days of the initial charge date.
• Refunds apply to the subscription fee paid (taxes may be non-refundable where required).
• We may deny refund requests that involve fraud, abuse, chargeback abuse, or repeated refund requests.

To request a refund, email support@clauseink.com from the account email associated with your purchase.

8. Cancellation

You may cancel at any time from your account settings or by contacting support. Cancellation stops future renewals. You will retain access to Pro features until the end of the then-current billing period unless a refund is granted.

9. Your Content and Ownership

Your Content

"Your Content" means the documents, text, images, and other materials you create, upload, import, or store in the Service.

You retain ownership of Your Content.

License to Operate the Service

You grant ClauseInk a limited license to host, store, process, and transmit Your Content only as necessary to provide and improve the Service, including:

• saving and retrieving documents,
• generating exports,
• running AI features you request,
• preventing abuse and maintaining security.

10. AI Processing

When you use AI features, you instruct us to send relevant content (which may include portions of documents and prompts) to AI processing providers (currently OpenAI) to generate outputs. You are responsible for ensuring you have rights to submit the content and that it does not violate law or third-party rights.

11. Prohibited Use

You agree not to:

• violate any law or regulation;
• upload or generate content that is fraudulent, deceptive, or illegal;
• attempt unauthorized access to accounts, data, or systems;
• interfere with or disrupt the Service;
• reverse engineer the Service (except where prohibited by law);
• use the Service to develop a directly competing product through systematic extraction of outputs or scraping (to the extent permitted by law);
• upload malware or harmful code;
• impersonate others or misrepresent affiliation.

We may remove content or suspend accounts for violations.

12. Privacy and Security

Your use of the Service is also governed by our Privacy Policy. You are responsible for deciding what information to place into the Service, including any confidential or sensitive data.

13. Intellectual Property

We own the Service, including software, design, and branding (excluding Your Content). You may not copy, modify, distribute, sell, or lease any part of the Service unless permitted by us in writing.

14. Availability; Changes; Beta Features

We may modify, suspend, or discontinue any portion of the Service at any time. Some features may be labeled beta and provided "as is."

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or that AI outputs will be correct or suitable.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

CLAUSEINK WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

CLAUSEINK'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO CLAUSEINK FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations; in that case, limits apply to the maximum extent permitted.

17. Indemnification

You agree to indemnify and hold ClauseInk harmless from claims arising out of:

• Your Content,
• your use of the Service,
• your violation of these Terms,
• your violation of any rights of another.

18. Termination

You may stop using the Service anytime. We may suspend or terminate your access for any reason, including violations, risk, or legal compliance. On termination, you may lose access to content stored in the Service, subject to applicable law and our retention policies.

19. Governing Law and Venue

These Terms are governed by the laws of California, USA, without regard to conflict of laws rules.

You agree that any dispute will be brought in the state or federal courts located in San Francisco County, California, and you consent to jurisdiction and venue there.

20. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will provide notice (e.g., within the Service). Continued use after changes means you accept the updated Terms.

21. Contact

Questions about these Terms: support@clauseink.com

Mail: 2440 California St, San Francisco, CA 94115, USA